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Client & Operations (Trainee – Internship)

Internships
  • On-site
  • Full-Time
Apply for This Job

360Digital is on the lookout for a motivated Client & Operations (Trainee – Internship) to support our fast-growing digital agency in Panadura. If you’re someone who enjoys communicating with people, managing tasks, and learning the behind-the-scenes of digital marketing operations, this opportunity is perfect for you. You’ll be part of a collaborative team, supporting internal projects, client communications, and coordination efforts. This is a full-time, on-site role where you’ll gain practical, real-world experience while working with a variety of local and international clients.

Responsibilities:

  • Client Communication

    • Manage client chats, calls, and emails (Sinhala + English)

    • Join client meetings and take notes, prepare briefs

    • Assist in presenting project updates and ideas

  • Outreach & Follow-ups

    • Make cold/warm calls to leads (training provided)

    • Track follow-ups and update CRM or lead status

  • Project Coordination

    • Collaborate with internal teams (designers, developers, content creators)

    • Monitor deadlines and ensure timely delivery

  • Internal Admin Support

    • Manage schedules, reminders, and meeting notes

    • Help maintain project reports and documentation

Requirements:

  • Strong communication and presentation skills (Sinhala & English)

  • Interest in digital marketing, IT, or creative services

  • Responsible, organized, and proactive

  • Familiarity with Google Workspace (Docs, Sheets, Meet)

  • Basic knowledge of tools like Trello or Notion is a plus

  • Must be able to work onsite at our Panadura office

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Manusha Weeraratne

CEO, MW Lifesciences (Pvt) Ltd

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Dhanushka Hewavitharana

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Deermark-Hospitality-Management

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Founder & Director, Deermark Hospitality Management (Pvt) Ltd

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360Digital brought our vision to life with a beautifully designed website that perfectly captures the spirit of our travel business. Their professionalism and technical expertise made the entire process smooth and result-driven.

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Managing Director, Ceylon Best Holidays (Pvt) Ltd

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360digital is a Sri Lanka-based premium Branding Consultancy and Digital Marketing Agency that delivers highly innovative and strategic solutions to engage clients.

Copyright by 360 Digital Solutions (Pvt) Ltd.

Copyright by 360 Digital Solutions (Pvt) Ltd.

Company Reg No. PV 00233348

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