Privacy Policy
1. Introduction
Welcome to 360 Digital Solutions (Pvt) LTD (“we”,“our”,“us”). Were spect your privacy and a recommitted to protecting the personal information you share with us when you visit our website (https://360digital.lk/), use our services, or communicate with us.
This Privacy Policy explain show we collect, use, disclose, and safeguard your information in compliance with the applicable data protection regulations in SriLanka and globally where required.
By accessing our website or engaging with us, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
When you contact us, book a strategy call, subscribe to updates, or fill out a form, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Business details
- Project information or requirements
B. Non-Personal Information
Automatically collected via cookies, analytics, and server logs:
- Browser type and version
- Device information
- IP address
- Pages visited
- Time spent on the website
- Referring URLs
3. How We Use Your Information
We use your data for the following purposes:
- To respond to your inquiries or project requests
- To provide services you have requested from us
- To send you business proposals, invoices, or service updates
- To improve our website’s performance and user experience
- To send newsletters or marketing communications (only if you opt in)
- To comply with legal obligations
4. Legal Basis for Processing
We only process your personal data where we have a lawful basis to do so:
- Consent: Where you’ve given explicit permission (e.g., subscribing to our newsletter)
- Contractual necessity: To fulfill agreements or provide services
- Legitimate interest: To improve our services or communicate with clients
- Legal obligation: Where required by law
5. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Trusted service providers (e.g., cloud hosting, analytics, email platforms) who support our operations under strict confidentiality
- Legal or government authorities, when required by law
- Internal team members (employees or contractors) bound by confidentiality
6. Data Security
We use industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data. While we take reasonable steps to secure your information, no system is 100% secure.
7. Cookies and Tracking Technologies
Our website uses cookies and third-party tools (e.g., Google Analytics, Meta Pixel) to improve performance and measure user behavior. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Data Retention
We retain personal data only for as long as necessary:
- To fulfill the purposes it was collected for
- To meet legal, regulatory, or contractual obligations
- For internal reporting and analytics
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict our data processing
- Withdraw your consent at any time
